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To help you, we have assembled this list of Frequently Asked Questions about our web site. If you do not find the answer to your question here, please feel free to contact us.
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CE Broker
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Q: How many different DOH numbers can a pharmacist have?
A: A pharmacist in Florida can have up to 3 different DOH numbers. The three that are available are General, Consultant and Nuclear.
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Q: I have taken 30 hours of Consultant CE, but only needed 24. What happens to the other 6 remaining, will I loose those hours?
A: You will not loose those hours. Any remaining hours from Consultant or Nuclear CE will be automatically applied to your General CE credit. The only kind of transfer that cannot take place for credits from Consultant to Nuclear and vise a versa.
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Q: RxSchool only has one of my DOH numbers, but I actually have more than one, will CE Broker know that they are attached?
A: Yes, CE Broker links all the DOH numbers together for each individual. So if you provide RxSchool with your General Pharmacy DOH number, CE Broker will also know if you have a Consultant number as well.
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Q: Will CE Broker know that I have taken a course with RxSchool and that it should be considered for my consultant credit?
A: RxSchool provides CE Broker with your name and the title of the course that you took as well as the DOH number that you have provided to RxSchool. RxSchool also designates specific courses as being approved for Consultant credit for pharmacists when submitting courses to CE Broker. By providing your DOH number to RxSchool, we are able to ensure that CE Broker ties your DOH number to the appropriate CE courses, and when applicable, you will receive your credit for consultant courses.
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Continuing Education
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Q: Can I get CE credit here?
A: Yes, we currently provide many hours of continuing education courses for pharmacists and pharmacy technicians. All of our courses can be taken on-line and with a passing grade you may view and print out your certificate immediately upon completion.
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Q: Do you offer more than just CE?
A: Yes, we also offer other educational products like our industry leading pharmacy technician training and our custom company specific training courses. For more information about other available training options, please visit our training solutions page or feel free to contact us.
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Q: How do I get my Live CE Credit?
A: To receive your statement of credit for Live CE once you are logged in:
- Click “Courses” then "Live CE”
- Click on the name of the Live CE even you attended from the list
- Click the "Enroll in this CE" button.
- If you were given a code to receive credit, you will be prompted to enter the code.
- Choose the appropriate sessions and follow the online instructions to complete your evaluation and receive your statement of credit.
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Q: How long does it take to get my CE certificate after completing the quiz?
A: You are able to print out your CE certificate immediately after passing the course exam. To do so, login and then click on 'Transcript'. You will be able to print out your CE certificate from there.
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Q: Is there a printable version of the courses?
A: Yes, most courses can be printed seperately with the "Printable Version" link and a "Batch Print" link is available on the Course Information page. The Batch Print will make available every page of the course for one-step printing
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Q: Why Can't I get My Certificate? There's nothing on my transcript and there's no button to click to print certificate
A: There are two types of CE's, Live and Distance. Many of the Live CE's have been repurposed as Distance CE's. Make sure you are registered for the correct CE. If you went to the Live CE event, make sure you are registered for that event, not the Distance equivalant. The same thing goes for Distance CE's. If you are trying to get your certificate for a distance CE, make sure you are not registerd for the Live CE.
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Course Navigation
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Registration
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Software/Hardware
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Q: Do I need a printer to participate in courses?
A: A printer is not required to take or complete any course, however you will need one to print out any course materials or CE certificates.
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Q: How can I allow the necessary popups at RxSchool?
A: RxSchool uses popups for website functionality. If you have a pop-up
blocker on your computer there are two ways to allow them on RxSchool.
The first way is to simply hold down the Ctrl button while clicking on a
link that pops-up, this is a temporary solution.
A permanent solution also exists so that will allow popups throughout
RxSchool without holding down the Ctrl button for every link.
In the most recent version of Internet Explorer, go to the "Tools" menu and
select "Internet Options".
Next, select the "Privacy" tab at the top of the window.
At the bottom of that screen there is a section called "Pop-up Blocker",
click
on the "Settings..." button.
From there, type in www.RxSchool.com and click "Add", then "Close", then
"OK" to
exit out of that screen.
All popups will now be permitted on RxSchool.
If you are using Netscape, click on the "Tools" option in your top menu and
then "Popup Manager" the "Allow Popups From This Site".
Next click on "Add" then "OK" to exit out of that screen.
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Q: I am having trouble printing my CE Certificate. What am I doing wrong?
A: One simple solution to this question is to make sure that your printer in turned on, conected to your computer/network and stocked with paper. Also, make sure you are using the latest version of your browser. We recommend Internet Explorer, but our system has been successfully tested with the latest versions of most major browsers. To download the latest version of Internet Explorer, please click here. If you are having other problems, please contact us.
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Q: What do I need to download .pdf files?
A: You must have Adobe Acrobat Reader to view .pdf files. Click here for free download from Adobe.
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