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Course Information
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This lesson is supported by:
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Self Study Module 11Patient Safety in the 21st Century SeriesKraig L. Schell, Ph.D., Series Editor Contributing Reviewers
Randy Springer, M.S., R.Ph.
Jason Etchegaray, Ph.D.
CE Objectives:
After reading this module, the reader should be able to:
- Define emotional labor.
- Describe surface acting and deep acting.
- List the benefits and downfalls of each type of emotional labor.
- Relate emotional labor to the risk for burnout.
- Explain how emotional labor could affect patient safety at the individual and organizational levels.
- List three ways to combat the effects of emotional labor.
Fees: There are no fees attached to this course
Target Audience: Approved for Pharmacists
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Technologies Used
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 Adobe Acrobat Reader
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Price: FREE!
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ACPE Accreditation
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McKesson is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmaceutical education.
This home study web activity has been assigned a maximum of 1.5 credit hours (0.15 CEU) and the ACPE UPN: 333-000-06-037-H04.
This accreditation expires on 09/01/2009.
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To receive educational credit, participants must complete an online evaluation form and pass the online assessment with a score of 70% or better. If you do not receive a minimum score of 70% or better, you are permitted 1 retake(s). After passing the assessment, you can view, print and track your statements of credit online. There is no fee to participate in this activity.
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The material presented here does not reflect the views of Pharmacy Choice, Inc., RxSchool, or the companies providing educational content. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.
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This lesson is supported by:
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