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 Handling the Aftermath of A Mistake That Hurts Someone Else
  Course Information Back to Catalog   


This lesson is supported by:






Self Study Module 2
Kraig L. Schell, Ph.D., Series Editor
Contributing Editors
Jason Cuaderes, R.Ph., Ph.D., Randy Springer, M.S.,
R.Ph., Jason Etchegaray, Ph.D.

CE Objectives

After reading this module, the reader should be able to:
  • Describe a three-layer model of factors that are important in customer-injury error events.
  • List and define important individual-level factors affected by these error events.
  • List and define important organizational-level factors affected by these error events.
  • Explain the interpersonal-level outcomes that can result from these error events.
  • Identify best practices for pharmacy and health care based on the model presented.


Technologies Used

Adobe Acrobat Reader Adobe Acrobat Reader

Price: FREE!
ACPE Accreditation
McKesson is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmaceutical education.

This home study web activity has been assigned a maximum of 2 credit hours (0.2 CEU) and the ACPE UPN: 333-000-06-019-H04.

This accreditation expires on 03/15/2009.
 
To receive educational credit, participants must complete an online evaluation form and pass the online assessment with a score of 70% or better. If you do not receive a minimum score of 70% or better, you are permitted 1 retake(s). After passing the assessment, you can view, print and track your statements of credit online. There is no fee to participate in this activity.

The material presented here does not reflect the views of Pharmacy Choice, Inc., RxSchool, or the companies providing educational content. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

This lesson is supported by:










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